Our Promise

We believe that healthcare is more than a business and the doctor-patient relationship more than a consumer-provider contract. Healthcare as it should be is a more of a covenant, a solemn promise and commitment. Here is our promise to our patients:

To provide the very best, most up-to-date, comprehensive, and evidence-based pediatric care available.
To balance medical science with the art of medicine and care, the wisdom of time and experience, and a dose of common sense.
To provide kid-friendly and child-appropriate care, minimizing fear and pain and maximizing fun, in a friendly, encouraging, compassionate atmosphere.
To use technology to connect you with us, providing continuous care and education, and making your interaction with us easier and more efficient for you.
To provide teaching and education for both parents and children to foster knowledge, skill, and confidence in managing health.
To focus on the whole child – physical, mental, emotional, and spiritual.
To focus on prevention of disease, not just treating illness.
To go beyond prevention to proactive wellness, maximizing health and well-being, so that every child can reach his or her fullest potential.
To respect the opinions and concerns of parents and children and to listen. Children and parents know themselves better than we do. We are a partner with parents and children.
To make appointments long enough to listen to all concerns and to answer all questions, and to provide education and counseling.
To keep wait times extremely short. Your time is as valuable as ours.
To serve as a health partner with children and families.
To help children and families build a foundation for a lifetime of health and wellness.
To rejoice and to weep with our families because we are like a family.
Ultimately, to care for our children and families as we would for our own children, and to treat you as we would want to be treated.
To realize that we will never do this perfectly, but to always strive to attain these goals.